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NDIS FAQS

  • What is NDIS?
    The National Disability Insurance Scheme (NDIS) is an Australian government program that provides support and services to individuals with significant and permanent disabilities. Its primary goal is to help people with disabilities achieve their goals, enhance their independence, and improve their overall quality of life.
  • Who qualifies for NDIS support?
    To qualify for NDIS support, individuals must meet specific criteria. They should be under 65 and have a significant and permanent disability that substantially impacts their daily life and functioning.
  • What types of support are available through NDIS?
    NDIS offers various types of support, including Core Supports (daily living, transport, etc.), Capacity Building Supports (employment, community participation, etc.), and Capital Supports (equipment, home modifications, etc.). These supports are tailored to individual needs.
  • What expenses does NDIS cover?
    NDIS covers a wide range of expenses related to disability support, such as personal care, therapy, assistive equipment, home modifications, and community participation activities. The specific services covered depend on the individual’s NDIS plan.
  • What does 'Reasonable and Necessary' mean in the context of NDIS?
    NDIS funding is allocated for services considered “reasonable and necessary” for the participant’s disability. This means the services should be directly related to the person’s disability, be effective, and represent value for money.
  • What services fall outside the scope of NDIS coverage?
    NDIS does not cover services that are unrelated to a person’s disability or those that are considered the responsibility of other government agencies (e.g., mainstream health services). It also does not cover day-to-day living costs unrelated to disability.
  • Can I include transport and mobility services in my NDIS plan?
    Yes, transportation and mobility services can be included in your NDIS plan if necessary for your daily life or to achieve your goals. This may include funding for assistive technology or vehicle modifications.
  • Who meets the eligibility criteria for NDIS?
    To meet the eligibility criteria, you must be under 65, an Australian citizen, a permanent resident, or hold a Protected Special Category Visa. You must have a significant and permanent disability that impacts your daily life.
  • What is a NDIS plan?
    A NDIS plan is a document that outlines the support and services you will receive under the NDIS. It includes your goals, funded supports, budget, and other relevant details. Your plan is developed based on your needs and goals through a planning process with the NDIS.
  • Is it possible to transfer my NDIS funds to another service provider?
    Yes, you can. The NDIS is designed to empower participants with choice and control, which means you're free to switch to another service provider if you feel they better suit your needs.
  • If my NDIS application is declined, are there alternative support options available?
    If your NDIS application isn't unsuccessful, other community and health services are available to support you. We can also provide services outside of the NDIS, where you would be invoiced for the services provided.
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